˖⁺✦ Frequently Asked Questions ✦⁺˖
Moonbunny Beauty is a natural and holistic skincare brand focused on creating products that support radiant, healthy skin. Inspired by a balance of self-care and wellness, our products are designed to nourish your skin with high-quality, natural ingredients.
Yes! Our products are formulated with gentle, natural ingredients, making them suitable for a variety of skin types, including sensitive skin. However, as everyone’s skin is unique, we recommend doing a patch test before using any new product.
Absolutely not. Moonbunny Beauty is a cruelty-free brand, and we never test our products on animals. We are committed to creating skincare that respects both people and the planet.
Yes, all of our products are 100% vegan. We are passionate about offering skincare solutions that are both effective and ethically made.
Massage a small amount of our Luminous Cleansing Oil onto dry skin to dissolve makeup, dirt, and impurities. Add a bit of warm water to emulsify, then rinse thoroughly. Your skin will be left feeling clean, soft, and balanced.
Absolutely! Our Botanical Face Mist is perfect for refreshing and hydrating throughout the day. Just spritz it lightly over your makeup for an instant pick-me-up and hydration boost.
We recommend storing your products in a cool, dry place, away from direct sunlight, to maintain their freshness and effectiveness.
Yes, we avoid synthetic fragrances, parabens, sulfates, and other harsh chemicals. Our formulas are powered by natural ingredients to ensure that they are gentle on your skin.
You can use the Eclipse Skin Elixir daily as part of your morning and evening routine. As the last step in your routine, apply a few drops to your face and neck for a radiant, lasting glow.
Currently, we ship within the United States. We’re working on expanding our shipping options and will keep you updated as we grow!
At Moonbunny Beauty, we prioritize the quality and safety of our products, and to ensure every item meets our high standards, we don’t accept returns. This policy also allows us to avoid potential health risks associated with reselling returned items, keeping our products fresh and safe for everyone.
However, we’re committed to your satisfaction! If for any reason you’re not completely happy with your purchase, please reach out to our team at [contact email]. We’ll work with you to address any concerns, whether it’s offering tips on product use, providing additional support, or helping you find the right solution for your skin needs.
The best way to stay in the loop is by signing up for our newsletter! You’ll get early access to new products, special discounts, and skincare tips. You can also follow us on social media for updates and inspiration.
Currently, we don’t offer samples, but our customer support team is happy to help you choose products based on your skin needs.